Frequently Asked Questions

Everything you need to know about shopping with MIVI

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.

What is your return policy?

MIVI offers a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

Are MIVI products covered by a warranty?

Most of our electronics and lifestyle products come with a one-year limited warranty against manufacturing defects from the date of purchase.